Import and Process Lockbox Payments

Import and Process Lockbox Payments

1. Navigate to the "Payments" tab here.

2. Click "Import Payment Batch"

3. Click "Process"

4. You can see what data we extract from the Lockbox file, such as the posted date and payment details like the check number.

5. We automatically store all these payments with Source=Lockbox, and Method=Check.

6. As with all payment imports, you can compare the payment amount against the customer's current balance, as well as the impact this payment will have on the balance.

7. When you're ready, click "Post Payments". This will save the payments to the accounts.

8. You can see the completed batch back on the "Payments" page.

9. Here you can see that they in "Posted" status.