Import and Process ORCC Payments

Import & Process ORCC Payments

This guide provides step-by-step instructions on how to import and process ORCC payments. By following these steps, users can easily import ORCC payments as a batch, review the impact on customer balances, and post the payments to customer accounts.

1. From the Payments page, click "Import Payment Batch"

2. In the file dropdown, select the "ORCC Payment File" option.

3. Click "Process"

4. Review the payments you're importing and how they will impact Customer Balance. If you're interested in seeing the import report (including any mismatching IDs), click "Show Details"

5. In this case, we only had 2 payments and they both were imported successfully. When you're ready to post the payments, click "Post Payments".