Create Custom Report using Report Builder
Step 1: Access the Report Builder
- Navigate to the Dashboard and Reports section in your application.
- Open the Report Selector dropdown menu.
- Select Report Builder.

Step 2: Start a New Report
- On the Report Builder page, click New Report.
- Choose the data sets that contain the information you want to analyze (e.g., accounts, billing, customers, service orders).
- Click Select dataset to proceed.

Step 3: Customize Your Report
Once your data sets are selected, you can preview and tailor the report:
- Add Values & Breakdowns – Choose which fields or metrics to display (e.g., total billed amount, usage, balance).
- Group Data – Organise by categories (e.g., customer, billing cycle, or location).
- Hide Columns – Keep the report clean by removing unnecessary fields.
- Apply Filters – Narrow results to specific time periods, service areas, or account types.

Step 4: Save Your Report
Once your configuration is complete:
- Click Save.
- Give your report a meaningful name (e.g., “Quarterly Billing Overview”) to easily reuse it in the future.
Step 5: Export Your Report
After saving report it be exported right now or scheduled for specific time.
Your report can be exported in several formats depending on your needs:
- CSV
- Excel
- Image (.png)
After completing your report, you can easily find it on the Report Builder main page.
