How to Create a Paper Notice

1. From anywhere in the application, press "Settings"

2. Click "Communications"

3. Click "Add Notice"

4. Click the "Name for notice" field and type in your name.

5. Add an optional description in the "Description of notice" field.

6. Select from one of the preloaded templates.

7. Click "Save"

Paper Template Variables

Paper template variables are placeholders Current fills in when you generate notices. Use double curly braces: {{variableName}} .

Variables

Account & billing

Variable	Description
`{{todaysDate}}`	Date the document is generated
`{{externalAccountId}}`	Account ID
`{{name}}`	Account holder name (company name if set, otherwise full name)
`{{balance}}`	Total outstanding balance
`{{minDue}}`	Amount due at the current delinquency stage
`{{pastDueAmount}}`	Unpaid balance on bills past their due date
`{{feeAmount}}`	Delinquency fee (when applicable)

Addresses & meter

Variable	Description
`{{address1}}`	Mailing street and unit
`{{address2}}`	Mailing city, state, and ZIP
`{{serviceAddress1}}`	Service location street and unit
`{{serviceAddress2}}`	Service location city, state, and ZIP
`{{meterId}}`	Primary meter ID at the service location

Payment plan

Populated when an active payment plan exists; otherwise blank.

Variable	Description
`{{paymentPlan_numberOfMonths}}`	Number of months
`{{paymentPlan_paymentPlanAmount}}`	Total plan amount
`{{paymentPlan_forgiveAmount}}`	Forgiven amount
`{{paymentPlan_downPaymentAmount}}`	Down payment
`{{paymentPlan_monthlyPayment}}`	Monthly payment

Organization

Variable	Description
`{{organizationName}}`	Utility name
`{{organizationAddress1}}`	Street address
`{{organizationAddress2}}`	Address line 2
`{{organizationCity}}`	City
`{{organizationState}}`	State
`{{organizationPostalCode}}`	ZIP/postal code
`{{organizationPhoneNum}}`	Phone number
`{{organizationEmail}}`	Contact email
`{{organizationSenderEmail}}`	Sender/from email
`{{customerPortalURL}}`	Customer portal link

Formatting

Currency fields display as USD (e.g. $142.50 ). Missing values show N/A .
Dates use locale format (typically M/D/YYYY ).
Variable names are case-sensitive.

Availability by workflow

	Delinquency notices	Communication lists	Move-out letters
All account/billing fields	✅	Partial	Balance fields = $0
`meterId` , `feeAmount` , `minDue`	✅	Blank	Fee/min = $0
Payment plan fields	✅	✅	Blank
Organization fields	✅	✅	✅

Extras

Math expressions — Combine variables with + , - , * , / : {{pastDueAmount + feeAmount}} (result is formatted as currency)

Custom variables — Add your own placeholders (e.g. {{hearingDate}} ). Current prompts you to fill them in when generating documents.

Tips — Type placeholders as plain text in Word (don't split {{name}} across bold/normal formatting). Test with one account before bulk generation.