Communication Status
Communication records now show a delivered and opened status for emails, rather than just sent or failed.
To view delivered and opened email status, go to the desired account > Communications. There, you can review the status of the communication that was sent (usually email). The status shows whether the message was sent, delivered, and, when applicable, opened, so you can confirm it reached the recipient’s system without relying only on whether the email was attempted or rejected. If you are checking a recent outreach, this view will help you quickly see the latest stage and proceed confidently using the updated delivery information.
